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Amazon has warned millions of shoppers about new scam attempts during the holiday season. Learn about the biggest red flags, common tactics used by scammers, and simple steps to protect your Amazon account.
As holiday shopping picks up and millions of people prepare for Black Friday deals, Amazon has issued a strong warning about a rise in scam attacks. With over 300 million active users, the company wants customers to stay alert as cybercriminals try new tricks to steal personal or financial information. This warning comes at a time when online traffic is at its highest, making unsuspecting shoppers an easy target.
Why Amazon Is Warning Shoppers
Amazon recently shared that scammers are contacting users through messages, emails, and even phone calls. Their goal is to make people believe there is an issue with their account, a delivery problem, or an urgent action required. When shoppers panic, they are more likely to click harmful links or share sensitive information.
The company explained that these scams may appear professional, well-designed, and convincing. That is why Amazon is stressing awareness during this busy shopping period.
New Scam Red Flags to Watch For
According to Amazon, scammers are using several methods to trick customers. Here are the most common ones:
- Fake delivery updates or warnings about account issues
- Ads on social media offering unbelievable discounts
- Messages from unofficial sources asking for payment or login details
- Requests to verify your information using unfamiliar links
- Unexpected phone calls claiming to be Amazon support
These attempts often create a false sense of urgency, which pushes people to act quickly without checking the source.
How Amazon Says You Can Protect Yourself
Amazon recommends a few simple steps that can help keep your account secure:
- Use only the official Amazon app or Amazon website for order updates, refunds, or any account changes.
- Turn on two-factor authentication to add an extra layer of security.
- Avoid clicking on links in suspicious emails or texts.
- Never share sensitive information unless you are certain the request is genuine.
Being careful for just a few seconds can protect you from losing your money or your personal information.
Recognizing a Scam: A Quick Comparison

Here is a simple table showing the difference between a real Amazon message and a scam attempt:
| Real Amazon Communication | Scam Attempt |
|---|---|
| Sent through the official app or website | Comes through unknown numbers or strange emails |
| Does not ask for sensitive info | Asks for passwords or financial details |
| No rush or pressure to act | Uses urgency to make you react quickly |
| Clear order details | Mentions orders you didn’t place |
If something feels unusual or too good to be true, it is better to double-check directly on the Amazon app.
Reporting Suspicious Activity
Amazon encourages users to report any suspicious message or phone call. This helps the company track new scam patterns and protect other customers. Shoppers can also review Amazon’s safety tips to learn more about keeping their account secure.
Final Thoughts
With holiday shopping in full swing, staying safe online is just as important as finding great deals. Amazon’s warning is a reminder to pause, stay aware, and always verify messages before taking action. A few careful steps can keep your personal information safe and ensure you enjoy a worry-free shopping season.

